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How do we collect our testimonials?

We collect feedback from our customers from a wide range of sources, including direct emails to, online messages on many of the online forums we frequent, our Facebook & Twitter pages, reviews left about a particular product, or even just a good old fashioned chin wag over a cuppa.

We prefer not to edit or alter any of the textual content of what our customers say about us, we thought you might prefer to read the real story, not just the good bits.

"ordered lavaro Sherwood chainsaw boots yesterday, here today. Thank you for excellent service"
H Coombes, Stratford On Avon - (Feb 2015)

"I Would just like to say thank you for the excellent service you seem to always provide.
I Made an order at 15.28 yesterday and received it at 12.15 today.
In all the many purchases i have made with you you have never let me down.
So again THANK YOU very much".
Kind Regards
Mr V Swaffer - (Jan 2015)

"hi, bought two silky replacement blades from you yesterday and the arrived today!! Thanks for a very speedy service!"

Lisa Cameron - (April 2014)

"Thanks for yesterday's order received today. I was trying to log on to leave glowing feedback, but the link on the packing slip doesn't work.
What I was going to say is that I was impressed by the whole experience. Sadly, whereas it is a level of service that I expect when buying from the US, it is a rare and valued treat in the UK. I'll be back."

Will Bond, Alaska Ltd UK - (March 2013)

"I just wanted to say what excellent service, it is the first time I have used you but will not be the last.
Only a small item, (a clearing axe) which works really well, it arrived in less than 24 hrs and was superbly packed by Andy. Just wish I had more money to spend with you. Thanks again.

I Read, Exeter - (February 2013)

"Thanks peeps for great customer service.... and an unexpected Clark's beanie on a day when I came home drenched. Instant smile on my face after a dreich Friday :)"

Jim Mailer - Tree Works Moray (October 2012)

"Please could you add to your testimonial that your service is excellent"

Paul Brockman - Woodland Manager, Woodlander Bushcraft (March 2012)

"Quick thankyou for the delivery of my new hayauchi pole saw within 24hrs. Fantastic"

Graham Gilmour - Nordic Tree Surgery and Forestry Services (Feb 2012)

"Many thanks for the fantastic service, less than 24 hours from Dumfries to Kent, unbelivable."

D Smith Kent (Jan 2012)

"An excellent 1st class service, faultless.
Ordered boots, 24hrs later I am wearing them.
A million thanks for a hassle free transaction.
A big thank you to Blair."

Chris Robinson, Darlington (Sept 2011)

"Many Thanks!!

My order was delivered less than 24 hours after ordering - fantastic service, well done!

Pete Eyles, Wilts. (Sept 2011)


"I received the above order in good condition and the day after I put the order in. Fantastic service, thanks very much. We are also thrilled with the tripod ladder, which for us oldies is a much safer way to deal with our high hedges".

Penny, Herts. (August 2011)

"Hi Guys,

Can't stress enough the brilliant service, gear top notch as well, refreshing to deal with a firm that cares, and looking through your brochure is was an eye opener to see all the gear we require @ a one stop shop !!! Will definitely be recommending you to other Tree guys in the area , (already 'lost' your catalogue to a friend) keep up the good work !!! ps Hat and shortcake would be nice on next order !!!!!"

Andy Perrin, TreeCut Ltd (July 2011)

"I'm a new customer and this was my first order; Speed of delivery of ordered items was outstanding; I placed my order via the internet at about mid morning and received the goods the following day, brilliant. Even the chap who drove the delivery van was friendly and courteous.
The quality of equipment is great and the price reasonable considering this is supposedly a 'specialised market.'
Well impressed and will definitely be using Clark Forest for my Arborist equipment from now on.
Thank you well done and kind regards".

Jon Ward, Kent (March 2010)

"I ordered black marker crayons and an oregon 5:32 file kit yesterday at 13:22 and it arrived today at 10:30am sharp, now thats what i call great service, keep up the good work clark forest"

Hamish maxwell, chainsaw carver. (March 2010)

"Orderd the day before with me first thing this morning with a little extra some short bread a woolie hat top service and the short bread was lovely, thanks Clarks."

Dominic Christmas
Arborist &
Arbtalk member
Norfolk, UK

"Yvonne thanks for such efficient service.

My gorgeous little DMM Sentinel arrived this morning. Thanks a lot for the grippy gloves to trial and my complimentary beanie - toasty!"

Mark Bolam
Foreground Tree Surgery
Hamstreet, Kent, UK

"A big thankyou to clarks, 1st time I've tried you, very happy. 2.5days to deliver to Sweden and thanks for the freebies, my co workers were slightly green."

Josh Philpotts

"Thanks for excellent service, prompt delivery and thanks Blair for the follow-up call. Its nice to see the forum sponsors making sure we get what we want, when we need it.

Top notch."

Andy Collins (ArbTalk site moderator)
AJC Trees
Stowmarket, UK

"Hey James,

All I can say is WOW!

Your delivery arrived at my door in Australia today! I placed it on the 22nd (my time) & got it on the 27th, including a 3 day long weekend due to a public holiday. All on the back of the airline delays with that volcano too!

Awesome service, thank you!"

Trev Douglas
Melbourne, Australia

"Thank you for your prompt response to my query about my internet order. I am pleased to report that the chainsaw boots arrived before lunchtime today, excellent service thank you. They are just what I wanted."

A Watson
Marlborough, UK

"Phoned yesterday and it all arrived as promised today shiny shiny things!!!!

Thanks so much for the hats my boy loved it his mum was not too keen on the sticker on his new room door though

As soon as the catalogue is done send me a copy please"

Robert Stevenson
Edinburgh, UK

"First class service, I can highly recommend Clark.

Many thanks."

Craig Woodhead
CAW Arb & Forestry
Rugely, Staffordshire, UK

"I would like to extend a massive thank you on behalf of my groundie for the absoloutely fantastic service he has just received from Clarks. He bought a pair of Oregon chainsaw boots, and one of the eyelets gave up within a few weeks, and within 24 hours of ringing up a new pair of boots had been delivered.

Awesome stuff guys"

"Hey guys just wanted to say thanks for the new helmet and silky. As usual you
guys are an absolute pleasure to get gear through.

Edinburgh, UK

"Just to say a big thank you to all at Clark for outstanding service.

Nice hat by the way.


Powys, UK

"I'll add my gratitude to the others.

I ordered a Bigshot catapult from Blair last week and got it two days later - all the more impressive when you consider it had to go to Northern Ireland. Normally, companies don't worry about late arrivals until a week or two have passed - not Clarks, they're on the ball.

I'm waiting on a couple of DMM crabs this week, I've no doubt about the service this time either (although I didn't get anything like a hat or anything).

But Clarks do the job well - no doubt. THANKS!"

Northern Ireland

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